I was given a brilliant walk-in service. Lovely staff and I was served very quickly, despite not having an appointment. Affordable prices. Had my shellac removed and nail varnish reapplied on my toenails - very happy with the result. Would definitely go back.
Just walked in with my 4 year old daughter as I promised her an after school treat and she really wanted to get her nails painted - we were unceremoniously told no…my daughter was so upset. The place was empty but they claimed to be busy…I said we could wait half an hour and come back and they still said no they are busy. Guessing we weren’t a lucrative prospect but one that would’ve taken 10 minutes. Shame on you….not a nice feeling at all
Went to get my gel manicure removed. Horrible service. The guy is rude. Charged me pounds for just getting it out - no filming of the nails, no removing the nail paint. Been here before but the experience has never been this awful
Thank you Mary! She gave the best pedicure and took her time even after closing. The massage and the gel nails were amazing! I am really impressed.
I called the place to book my appointment in advance, they booked me in, I did not come on a free basis. The place was totally over booked, not just they did not accept me on time, but they kept lying to me that they will get me in in 5 minutes, I ended up waiting 40 minutes!!! I told them I should get compensated for this but the worker did not agree and I paid full price, she was even telling why am I surprised that I was waiting so long (even that I had an appointment booked) by saying “this is always like that” which is even worst knowing it is a known repeated issue!! Don’t know why they think this is a reasonable customer service but I won’t visit this place ever again and beware if you respect your time too!
